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Responsible Gambling

At Jet4Bet Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. This page outlines our responsible gambling policies, the tools available to help you stay in control, and where to find support if you need it.

Last updated: June 2026

Our Commitment to Responsible Gambling

Jet4Bet Casino operates under strict responsible gambling guidelines in accordance with Australian consumer protection standards and international best practices. We actively promote responsible gambling across all aspects of our platform and take our duty of care to players seriously.

We are dedicated to:

  • Preventing underage gambling
  • Providing tools that help players manage their gambling activity
  • Identifying and supporting players who may be experiencing gambling-related harm
  • Offering clear and transparent information about the risks of gambling
  • Cooperating with Australian support organisations and regulators

Is Gambling Right for You?

Gambling can be a fun and entertaining activity when approached responsibly. However, it can become problematic for some people. Before you play, ask yourself the following questions:

  • Do you gamble with money you cannot afford to lose?
  • Do you chase losses by continuing to gamble after losing?
  • Has gambling affected your relationships, work, or finances?
  • Do you feel anxious, irritable, or restless when you are not gambling?
  • Do you hide your gambling activity from family or friends?
  • Do you gamble to escape stress, anxiety, or depression?
  • Have you tried to stop gambling but found it difficult?

If you answered yes to any of these questions, we strongly encourage you to use the responsible gambling tools available on our platform and to seek support from a professional organisation.

Responsible Gambling Tools

Jet4Bet Casino provides a range of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it comes into effect.

Loss Limits

Loss limits allow you to cap the amount you can lose over a set period. This helps you stay within a budget and avoid chasing losses. As with deposit limits, reductions take effect immediately, while increases require a 7-day waiting period.

Session Time Limits

You can set a maximum session duration to control how long you spend gambling in a single sitting. Once your session limit is reached, you will be automatically logged out of your account.

Reality Checks

Reality check notifications can be enabled to remind you how long you have been playing and how much you have spent. These pop-up reminders appear at intervals you choose and help you stay aware of your gambling activity.

Cool-Off Period

If you feel you need a short break from gambling, you can activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to log in to your account or place any bets. This option is available immediately upon request.

Self-Exclusion

If you believe your gambling has become a problem, you can request a self-exclusion from Jet4Bet Casino. Self-exclusion periods are available for 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account will be closed, all marketing communications will be stopped, and you will not be able to reopen your account until the exclusion period has ended.

To request self-exclusion, please contact our responsible gambling team directly:

We will process your self-exclusion request within 24 hours of receipt.

Account Closure

If you wish to permanently close your account for any reason, including gambling-related concerns, you may do so at any time by contacting our support team. Any remaining balance will be returned to you via your original payment method.

National Self-Exclusion — BetStop

Australia operates a national self-exclusion register called BetStop, administered by the Australian Communications and Media Authority (ACMA). BetStop allows you to self-exclude from all licensed interactive wagering services in Australia simultaneously.

You can register with BetStop at any time:

Once registered with BetStop, Jet4Bet Casino is legally required to close your account and prevent you from opening a new one for the duration of your exclusion period.

Protecting Minors

Jet4Bet Casino strictly prohibits gambling by anyone under the age of 18. We implement robust age verification procedures during the registration process and conduct ongoing checks to ensure compliance.

If you share a device or computer with minors, we strongly recommend using parental control software to prevent access to gambling websites. The following tools are available to Australian families:

If you suspect that a minor has accessed your account or any gambling service, please contact us immediately at [email protected].

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. It is important to recognise the warning signs early. Common signs of problem gambling include:

  • Spending more time or money on gambling than intended
  • Borrowing money or selling possessions to fund gambling
  • Neglecting work, family, or social responsibilities due to gambling
  • Feeling the need to gamble with increasing amounts of money to get the same excitement
  • Lying to family or friends about gambling habits
  • Experiencing mood swings, depression, or anxiety related to gambling outcomes
  • Gambling to recover money that has been lost

If you or someone you know is showing these signs, please reach out to one of the support services listed below.

Support Organisations in Australia

A number of free, confidential support services are available to Australians affected by problem gambling. We encourage anyone who needs help to reach out:

Gambling Help Online

Gambling Help Online is a free, confidential service available 24 hours a day, 7 days a week, providing counselling and support for people affected by gambling problems.

Lifeline Australia

Lifeline provides crisis support and suicide prevention services. If gambling is affecting your mental health, Lifeline counsellors are available around the clock.

Beyond Blue

Beyond Blue offers support for anxiety, depression, and other mental health issues that may be connected to or worsened by problem gambling.

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